Last Updated: 8th April,2026

At Zayoj, we want you to love what you order. If you are not completely satisfied with your purchase, we offer returns and exchanges under the following conditions.

1. Eligibility

  • Items must be returned or exchanged within 14 days of delivery.
  • The product must be unused, unwashed, and in its original packaging with all tags attached.
  • Sale items or gift cards are non-returnable unless defective.

2. How to Return or Exchange

  1. Contact our support team via email or phone with your order number and reason for return/exchange.
  2. Our team will provide instructions and a return authorization.
  3. Pack the item securely and include all original packaging.
  4. Ship the item to the address provided by our team.

3. Refunds

  • Refunds will be processed after we receive and inspect the returned item.
  • Refunds will be issued to your original payment method.
  • Shipping fees are non-refundable, except in cases of defective or incorrect items.

4. Exchanges

  • If you wish to exchange an item, we will ship the replacement once the returned item is received and inspected.
  • Exchanges are subject to stock availability.

5. Damaged or Defective Items

  • If your item arrives damaged or defective, contact us within 48 hours of receipt.
  • We will provide a full refund or replacement at no extra cost.

6. Contact Us

For all returns and exchanges, reach out to our team: